Privacy Policy for Thomasville Restoration
Effective Date: 2022-01-01
Last Updated: 2025-03-01
Introduction
At Thomasville Restoration, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.
- Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Project Details: Information about your property, including photos, restoration requirements, and project timelines.
- Payment Information: Billing details, including credit card information or other payment data.
- Website Usage Data: IP addresses, browser type, operating system, and browsing behavior when you visit our website.
- Communication Records: Emails, messages, or calls exchanged with our team.
- How We Use Your Information
We use your personal information to:
- Provide restoration services and manage ongoing projects.
- Communicate with you regarding project updates, invoices, and scheduling.
- Improve our services through data analysis and customer feedback.
- Send marketing or promotional materials (only with your consent).
- Ensure compliance with legal obligations and protect against fraud.
- Sharing Your Information
We will never sell or rent your information to third parties for marketing purposes. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
- Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. These steps include encryption, secure servers, and limited data access for authorized personnel only.
- Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Correction: Request access to the personal information we hold about you or request corrections to inaccurate data.
- Data Deletion: Request that we delete your personal information unless required for legal or business purposes.
- Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
- Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience. These cookies collect data such as browsing preferences, IP addresses, and usage patterns. You can manage cookie preferences through your browser settings.
- Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.
- Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
- Contact Us
If you have questions or concerns about this Privacy Policy or how we manage your data, please contact us at info@thomasvillerestoration.com or give us a call at (410) 360-1075.
Terms and Conditions:
1 – Consent for SMS Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2 – Types of SMS Communications:
If you have consented to receive text messages from Thomasville Restoration, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS messages per week related to your [appointments/billing, etc.].
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Thomasville Restoration in the following ways:
- By submitting an online form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at info@thomasvillerestoration.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary
